Friday, April 20, 2012

FCC begins tracking wireless carriers' implementation of bill shock notifications

FCC begins tracking wireless carriers' implementation of bill shock notifications

If you've ever mistaken your wireless bill for your phone number, only to discover a dollar sign in front of all those digits, you're far from alone. The CTIA estimates that one in six mobile subscribers have experienced bill shock, but thanks to the efforts of the nation's wireless carriers -- along with a bit of help from the FCC -- consumers will start to receive notifications of any potential overages, along with alerts when the threshold has been crossed. The program is still in its infancy, but the FCC has launched a website to track wireless carriers' implementation of the notification system, which will alert consumers to any voice, data, SMS or international roaming charges. Carriers have until October 17th to have alerts for at least two of these categories in place, and will have until April 17th of next year to implement all four. Consumers may track the monthly progress of individual carriers at the FCC's bill shock website, but for a current peek at their progress, just hop the break.

[Bill shock photo via Shutterstock]

Continue reading FCC begins tracking wireless carriers' implementation of bill shock notifications

FCC begins tracking wireless carriers' implementation of bill shock notifications originally appeared on Engadget on Thu, 19 Apr 2012 19:03:00 EDT. Please see our terms for use of feeds.

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